I was responsible for hiring two shifts of call center agents for a few years. One thing I liked asking prospective employees was if they did any gaming. This wasn't something that was a deal breaker either way, but if they did play video or computer games, it was a point in their favor.
My reasoning is that I needed my agents to be able to think and react quickly, be able to communicate problems and come up with solutions on the fly, problem solve, and be comfortable navigating through computer programs and screens quickly. Video game players, by and large, tend to posses those skills more than the non-gamer population. I can always teach my new agents the information they need to know to do the job, but I can't teach them to be able to think and act quickly and precisely. [Reply]
Ugh, I'm usually on the other side and have seen and heard it all from interviewers lol
Here are a few to avoid if you are the interviewer:
1) We're like "family" here...gross.
2) We like to keep our team "hungry"...worse.
3) I sent you a facebook invite...go **** yourself!
Also, at this point in my career if I hear anyone try to explain their "management style" to me you've already completely lost my interest, I want to work "with you" NOT "for you."
Here's a question, similar to the video game one above, that I like to ask in the business world on either side of the interview process: "What are you reading?" Folks don't just tell you the name of the book unless it's extremely well known, they'll tell you what it's about and why they chose to read it. This conversation get's you away from just the job and work related skills and helps you understand how well they communicate, can they tell a compelling story, what their motivations or interests are, and gives you some insight into their persona. [Reply]
Originally Posted by Couch-Potato:
Ugh, I'm usually on the other side and have seen and heard it all from interviewers lol
Here are a few to avoid if you are the interviewer:
1) We're like "family" here...gross.
2) We like to keep our team "hungry"...worse.
3) I sent you a facebook invite...go fuck yourself!
Also, at this point in my career if I hear anyone try to explain their "Management style" to me you've already completely lost my interest, I want to work "with you" NOT "for you."
I'll also add
"We're looking to shift the paradigm, here" [Reply]
I want people to be honest. I have sat in on a lot of interviews, had some that felt like a sales pitch, not for themselves, but for insurance. Didnt really talk about classroom things. [Reply]
When I'm interviewing a candidate and all I'm getting are vague banalities that anyone applying for a position would have on a resume. It gets worse when I ask for specifics and the vagueness continues or gets worse. [Reply]
Originally Posted by kozzman555:
I was responsible for hiring two shifts of call center agents for a few years. One thing I liked asking prospective employees was if they did any gaming. This wasn't something that was a deal breaker either way, but if they did play video or computer games, it was a point in their favor.
My reasoning is that I needed my agents to be able to think and react quickly, be able to communicate problems and come up with solutions on the fly, problem solve, and be comfortable navigating through computer programs and screens quickly. Video game players, by and large, tend to posses those skills more than the non-gamer population. I can always teach my new agents the information they need to know to do the job, but I can't teach them to be able to think and act quickly and precisely.