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Media Center>What brand does everybody use for UPS nowadays?
htismaqe 02:31 PM 03-11-2019
I've used APC for years and always really liked them until recently. I bought an 850VA UPS in August and one day in November, it just died. One long continuous beep and no power running through it. RMA'd it and the replacement just did the exact same thing. I'm ready to switch brands.
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srvy 02:41 PM 03-11-2019
Tripp Lite especially for surge protection I trust nothing else.
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srvy 02:46 PM 03-11-2019
Also to completely fry 2 upc's is very unusual. Thats very unusual I wonder if your energy supplier had some really bad spikes. Did any other surge protectors fry?
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htismaqe 02:50 PM 03-11-2019
Originally Posted by srvy:
Also to completely fry 2 upc's is very unusual. Thats very unusual I wonder if your energy supplier had some really bad spikes. Did any other surge protectors fry?
Nope. Including the 850VA APC (identical model to the failed one) in my office.

I bought 2. I have one in my office and one powering my internet connection stuff at the entrance to the house.

The one for the internet stuff fried in November and I RMA'd it. The replacement did the same.

Reading reviews on Amazon, it appears to be a common occurrence with their home UPS line.

I think I'm going to go for a tower this time and get more power too.

https://www.amazon.com/Tripp-Lite-Li...gateway&sr=8-3
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htismaqe 03:02 PM 03-11-2019
It's probably worth noting that a much older (and more reliable IMO) 550VA APC UPS, plugged into the same outlet, did not fail. I have it powering a mini-server that has some media functions and it is just fine.
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srvy 03:22 PM 03-11-2019
Yep Id say time to move away from APC. Tripp Lite with all my audio and musical gear. I have the tripp lite 810 amp battery backup my home home computer. Before I used one of those old Belkin flat block upc it was ok.
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mnchiefsguy 05:28 PM 03-11-2019
Tripp Lite would be my first choice.

We have used some CyberPowers at my work and I was not particularly impressed with them.
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htismaqe 08:03 AM 03-12-2019
I definitely won't be using APC ever again. I'm pissed.
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Otter 10:55 AM 03-12-2019
I still use APC but I've heard good things about Tripp Lite. Cyberpower may be a good alternative as well.
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htismaqe 11:12 AM 03-12-2019
Originally Posted by Otter:
I still use APC but I've heard good things about Tripp Lite. Cyberpower may be a good alternative as well.
I have two APC's that are 10 years old or more. I've replaced batteries in them a couple of times but they just work.

I've had 2 out of 3 new ones fail within a year. Just crazy.
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htismaqe 03:19 PM 03-12-2019
So having worked in tech support some years ago, I have to say this is interesting. Probably not a good sign.

I'm chatting with a tech, asked him to lookup my old RMA case number. He asked if I was "having the same issue".

I said "yes, with the replacement unit. Exact same issue."

His response?

"Let me get you an RMA number."
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srvy 05:03 AM 03-13-2019
Sounds like a known issue will they send you another.
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htismaqe 11:22 AM 03-13-2019
Originally Posted by srvy:
Sounds like a known issue will they send you another.
Yeah, he was ready for me. I'm guessing it's a WELL known issue.

And yeah, they're shipping me another one overnight, for free.

Won't do me any good though if it blows up in 3 months.
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