So I work in IT and for as long as I've done so (20+ years), our end users are usually simply referred to as "users". This came out yesterday from our infrastructure director:
"I want to challenge all of you to stop using the word "user" when referring to employee-owners that use the systems and services we provide. You can imagine how offensive this term is to someone who is not an IT employee. Please stop using this word in presentations, training sessions, support conversations, or when simply writing a note in an incident."
When the hell did this happen? Have any of you other IT workers seen this? Hell most of the Powershell cmdlets I use daily are baser on "user"; Get-AdUser, Set-CsUser, etc...
I'm really having a hard time understanding how and when this became an offensive term? [Reply]
Originally Posted by Frazod:
Sadly, that's all it takes now.
This is probably more likely the case. My immediate supervisor, director and even the CIO are really cool and I get along with them well. But I bet either the director or CIO attended a seminar or read an article that said this is offensive. [Reply]
Originally Posted by Dartgod:
This is probably more likely the case. My immediate supervisor, director and even the CIO are really cool and I get along with them well. But I bet either the director or CIO attended a seminar or read an article that said this is offensive.
Had an office administrator like that. Anything the stupid bitch read in a magazine she took as gospel and immediately tried to implement it. [Reply]
Originally Posted by Dartgod:
So I work in IT and for as long as I've done so (20+ years), our end users are usually simply referred to as "users". This came out yesterday from our infrastructure director:
"I want to challenge all of you to stop using the word "user" when referring to employee-owners that use the systems and services we provide. You can imagine how offensive this term is to someone who is not an IT employee. Please stop using this word in presentations, training sessions, support conversations, or when simply writing a note in an incident.".....