Media Center >The Official Malware/Antivirus Thread - Need help or general advice? Read this first!
Bearcat 12:28 AM 08-18-2010
This thread provides information on malware removal, links to malware removal tools, and recommendations & links to anti-virus software. The intention of this thread is to provide quick and accurate support for malware-related issues and questions.
Many people here are willing to provide assistance if you're having computer problems, and this thread is not meant to discourage people from asking for help.... but, please read the information provided first, or else there's a good chance you'll be sent
here ,
here , or
here . We aren't Geek Squad, so while we won't grossly overcharge you for information and advice, we also aren't responsible for anything you do to your computer.
Also, feel free to make suggestions on the content of this post, and I'll try to keep it up to date.
Research
A lot of information can be found at this
EliteKiller link , including...
Links to recommended malware scanning & removal tools , including the Rogue Removal Kit (which includes combofix), malwarebytes (aka MBAM), and Hitman Pro .
A link to HiJackThis , which creates a log of registry entries, running services, etc; that can be posted here for additional support.
Reviews, recommendations, and links to antivirus software , on-demand scanners, and online scanners.Information on firewalls and unsecured networks, as well as malware/virus prevention .
Malware Removal
If you think your computer is infected, the EliteKiller link provides a thorough solution. Simply put...
The Rogue Removal Kit is is a zipped file that includes malwarebytes, CCleaner (a registry cleaner that will also delete temporary files), Combofix, Hitman Pro, and HiJackThis (HiJackThis is optional, see below). The instructions guide you through running these tools in Safe Mode With Networking; then running malwarebytes and an online scanner in Normal Mode.
Some people don't recommend running Combofix unless you're fairly certain you need to use it, but I've never heard of people having major problems with it.
Here's a list of symptoms to Vundo infections , which may help determine if you need to run Combofix. You can also
look here to see instructions with screenshots on how to use Combofix.
Taken from the readme in the Rogue Removal Kit:
F-Secure
NOD32
Bitdefender
Quality Free Anti-Virus Software:
Panda Cloud
Microsoft Security Essentials
Antivir
Avast!
AVG
My two cents on downloading anti-malware software...
Download it from another computer if possible, or from Safe Mode With Networking on the infected machine.
Verify you are downloading from a legit source and are not being redirected to a site where you'll end up downloading more malware. If you click on any links above, verify the link in the bottom left before clicking on it, then after clicking the link verify that's where you were taken in the address bar.
The elitekiller article mentions downloading the software to a USB drive. Do not download the software to a USB drive on the infected machine if you're not in Safe Mode, or else you risk infecting the USB drive and other computers you connect the drive to in the future.
Other Helpful Tips & Tools Rkill will kill processes that may be preventing scanners from completely removing malware.
To get into Safe Mode With Networking , press F8 every couple of seconds while the computer is starting (before the Windows splash screen). If you see the Windows splash screen, you will need to try again. The safe thing to do is log into Windows, restart, and try pressing F8 several times before seeing the Windows splash screen. Alternatively, my advice that falls into the category of “what I'd do if it was my own computer, but wouldn't tell someone to do it if I worked in tech support” would be, if you didn't get into Safe Mode the first time and you're at the Windows splash screen, hold down the power button until the computer turns off. When you start the computer again, it should automatically ask you if you want to go into Safe Mode With Networking.
If you get a Blue Screen of Death after selecting Safe Mode With Networking , read the following posts on how to fix it:
http://blog.didierstevens.com/2006/06/22/save-safeboot/
http://blog.didierstevens.com/2006/0...ring-safeboot/
http://blog.didierstevens.com/2007/0...th-a-reg-file/
Still infected, or just want to make sure everything is okay? HiJackThis is a tool that will create a log file that can be analyzed by geeks to see what is running on your computer. Install and run HiJackThis (preferably in Safe Mode With Networking), and select 'Do a system scan and save a log file'. You can then copy/paste the output to this thread, and with any luck, someone will stop by and let you know what you can delete. You can then checkmark the items in HiJackThis and click 'Fixed checked'.
If you don't get a quick response here or would rather do it yourself, you can also go to
http://hijackthis.de/ , which is an online analyzer for your HiJackThis log. Simply copy and paste the log into the text box and click the Analyze button. During my testing of the site, I found it wasn't perfect, especially when a proxy was setup (the visitor rating would be 'extremely nasty', but the site itself would say it was safe)... but, it's at least a good tool that can significantly shorten the time it takes to analyze the log, and it gives you an idea of which entries you can delete or at least Google/post here for further research.
You can also look at the responses to HiJackThis posts in this thread to get an idea of what is safe and what should be removed.
Windows Performance
A good starting point to knowing what processes and services are running on your computer is a HiJackThis log. There's also a lot of information that's only a Google search away.
To manage the process that start when Windows starts, use msconfig (Start button -> Run... -> msconfig -> Startup tab).
This is a good resource on startup processes, and it includes
a large database of startup processes with information on whether they're required to run Windows or if it's okay to uncheck them. You basically want processes that are in c:\Windows checked, and you can generally uncheck processes in c:\program files (but there are exceptions, like your antivirus), but do some research (Google, the provided links, this thread) if you're not sure. Adobe, Apple (including qttask, Boujour, AppleUpdater, etc), and any messenger program (unless you have it sign you in at startup) are always the first ones to get unchecked on my computer.
Services can be a little tougher to manage, because it's usually a much longer list, and it's not as simple as flipping them on or off.
This is a great resource for managing Windows services (Start button -> Run... -> services.msc). Simply choose your version of Windows and then click on the Service Configuration link. It presents the default setup, a safe setup (what most people can use without any consequences), a tweaked setup for faster startup, and a bare bones setup for the super geek. There's also a Tweaks page for stuff like Adding/Removing programs and System Restore.
[Reply]
the Talking Can 08:02 AM 01-18-2012
i keep picking up some google redirect malware and Trojan.Blueinit.SGen
can't figure out where...anyone else run into this?
[Reply]
L.A. Chieffan 09:11 PM 01-22-2012
Ok, I got a bad one. I did the rogue removal kit in order but I can only access the internet through safe mode with networking. In normal mode none of my programs show up, it's like the computer has been wiped clean but I know everything is still there. Here is a hijack log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:07:43 PM, on 1/22/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\rogueremoval (1)\HiJack This\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
http://toolbar.inbox.com/search/ie.a...d=80115&lng=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch =
http://toolbar.inbox.com/help/sa_cus...spx?tbid=80115
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://toolbar.inbox.com/search/ie.a...d=80115&lng=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
http://toolbar.inbox.com/help/sa_cus...spx?tbid=80115
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1288151359\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKUS\S-1-5-21-746137067-1454471165-839522115-1003\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" (User 'Owner')
O4 - HKUS\S-1-5-21-746137067-1454471165-839522115-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Owner')
O4 - HKUS\S-1-5-21-746137067-1454471165-839522115-1003\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User 'Owner')
O4 - S-1-5-21-746137067-1454471165-839522115-1003 Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'Owner')
O4 - S-1-5-21-746137067-1454471165-839522115-1003 Startup: PowerReg Scheduler.exe (User 'Owner')
O4 - S-1-5-21-746137067-1454471165-839522115-1003 User Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'Owner')
O4 - S-1-5-21-746137067-1454471165-839522115-1003 User Startup: PowerReg Scheduler.exe (User 'Owner')
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SmartGenie (LxrSGe10s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSge10s.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TVersity Media Server (TVersityMediaServer) - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 7531 bytes
Any help would be much appreciated.
[Reply]
QuikSsurfer 12:05 PM 01-23-2012
Originally Posted by L.A.Chieffan :R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.a...d=80115&lng=en http://toolbar.inbox.com/help/sa_cus...spx?tbid=80115 http://toolbar.inbox.com/search/ie.a...d=80115&lng=en http://toolbar.inbox.com/help/sa_cus...spx?tbid=80115
Repair the highlighted -- reboot into safe mode with networking and go to
www.superantispyware.com and download and run the portable version. Update here afterwards.
[Reply]
Originally Posted by QuikSsurfer :www.superantispyware.com and download and run the portable version. Update here afterwards.
Or.. you could go to Control Panel\Internet Options. Then click the Advanced tab. Then click Reset Internet Explorer settings.
Once that's done, download Chrome and start using it as your default browser...
That said, I'd run some spyware/malware scanners as well as QS pointed out...
[Reply]
L.A. Chieffan 04:54 PM 01-24-2012
Its still real buggy. I keep using superantispyware and it keeps finding stuff.
Heres another log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:52:29 PM, on 1/24/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\AOL\1288151359\ee\AOLSoftware.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\AOL Desktop 9.6 Beta\waol.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AOL Desktop 9.6 Beta\shellmon.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://toolbar.inbox.com/search/disp...b_id&%language
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.inbox.com/homepage.aspx?tbid=80115&lng=en
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=220.227.14.141:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1288151359\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL Desktop 9.6 Beta\AOL.EXE" -b
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Startup: PowerReg Scheduler.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: UB - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\Owner\Start Menu\Programs\UB\UB.lnk (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: UB - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\Owner\Start Menu\Programs\UB\UB.lnk (file missing) (HKCU)
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SmartGenie (LxrSGe10s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSge10s.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TVersity Media Server (TVersityMediaServer) - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 8820 bytes
[Reply]
chasedude 05:49 PM 01-24-2012
Originally Posted by L.A.Chieffan :HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx? tp=aus&qkw=%s&tbid=%tb_id&%language HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.inbox.com/homepage.aspx?tbid=80115&lng=en 220.227.14.141:3128 URLSearchHook: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
Did you remove these as suggested from QuickSurfer?
edit: This proxy server IP seems suspect 220.227.14.141:3128
[Reply]
L.A. Chieffan 06:14 PM 01-24-2012
Originally Posted by chasedude :
Yeah I tried too
[Reply]
Run Malwarebytes in safe mode. And reset IE settings like I recommended above. I don't think Superantispyware is working on that one.
[Reply]
Bob Dole 09:09 AM 02-16-2012
Sofa King 01:06 PM 02-29-2012
My sister got a virus on her home computer. I'm about 98% sure it was the kids that did it.
anyways, I got it quarantined with Malwarebytes finally, but the damn thing hid everything on her desktop. all her pictures, her my documents, etc, are all gone and she's on a rampage.
Any idea what i can do to see where that stuff might be?
I haven't tried system restore or anything yet, so we'll see about doing that later perhaps.
[Reply]
QuikSsurfer 07:07 PM 03-01-2012
Originally Posted by Sofa King :
Everything should still be there -- just hidden. What operating system?
[Reply]
Sofa King 11:06 PM 03-02-2012
Originally Posted by QuikSsurfer :
Ahhh, forgot to subscribe to this thread when i posted in it, so naturally i forgot about this post.
She got the tech guy that sold her the comp to fix it. I already had found the viruses and whatnot, he just needed to get her shit back.
Thanks for the help anyways.
[Reply]
Great Expectations 08:26 PM 03-26-2012
Originally Posted by QuikSsurfer :
Where is the best place to download these?
[Reply]
QuikSsurfer 02:32 PM 03-27-2012
ShowtimeSBMVP 11:56 PM 04-02-2012
Originally Posted by QuikSsurfer :
I just had BOOT.TIDSERV lost everything how do i get it back? windows 7
[Reply]